Job Overview
Job Purpose:
The Client is looking for deliver a high quality intensive housing management service that supports the general maintenance and security of the buildings and meets the needs of vulnerable sheltered housing and supported housing residents whilst achieving performance targets and maximising customer satisfaction, ensuring that all relevant policies and procedures are followed.
Main Responsibilities:
- Help maintain a high standard of cleanliness, safety and security within the building by carrying out regular checks (e.g. patrols and monitoring of CCTV, alarm testing) and maintaining accurate records (e.g. visitor log books, maintenance reporting, etc).
- Direct service contractors as required, helping to ensure an efficient and cost effective service is delivered to residents and to the organisation as a whole.
- Carrying out regular building inspections, identify elements of maintenance required and report repairs to the appropriate department.
- Assisting tenants to understand the housing management policies, for example where reporting of ASB would be appropriate.
- To regularly monitor the general safety and wellbeing of residents including sign-posting and referral of residents to support service services where appropriate.
Job Detail
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Offered Salary£13.00 PAYE £15.71 Umbrella Rate
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Career LevelLevel 3
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Experience5 Years
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QualificationCertificate
